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Terms of Sales Introduction

RACHEL artist-painter, visual artist, designer, manufactures and markets directly and indirectly her creations all over the world. Anxious to always better meet the expectations of its customers, she wanted to set up, alongside the Art Gallery RACHEL distributing its paintings and creations, a site for distance selling via the Internet (the "RACHEL online store"). -ART "). This site presents a selection of his various creations. The online shop can be consulted at the following address: http: // A detailed description of the paintings and creations is available on the occasion of the individual visualization of each of them by browsing the shop online. The system thus set up requires an active approach on your part. It complies with the legal requirements for distance selling and consumer protection. The use of the distance selling process, described in these general conditions of sale, is reserved for consumers only. Creations are not intended to be resold.

1 – Scope

 The General Conditions of Sale apply to all of your orders relating to the creations of the artist RACHEL put on sale through its online store. She invites you to read them carefully. You can access the General Conditions of Sale at any time on its website and keep a version by computer registration or by printing. The General Conditions of Sale remain in effect as long as they appear on its website. The validation of your order implies unreserved acceptance of the General Conditions of Sale and the Conditions of Use of the site.

2 - Identification of the author of the offer

The creations are sold by RACHEL, artist-painter, visual artist, designer. (Siret number: 417.972.866.00038) Art Workshop -RACHEL Gallery - 15 rue du Bourg Neuf - 65400 ARGELES-GAZOST (France)  06 74 30 01 79 - E-mail:

3 - Orders You can select the creations of RACHEL that you wish to order, according to the following modalities :

3.1 Orders in the RACHEL-ART

Online Shop During your first order, you will be asked to open a customer account and fill out an order form specifying certain mandatory fields so that we can take into account your selection. In case of prolonged inactivity during the connection, it is possible that your selection of RACHEL products / creations chosen before this inactivity is no longer guaranteed. You will then be invited to resume your selection of RACHEL creations from the start. Before any final order, you will be able to check the details of your order and its total price, and correct any errors, before confirming it. For any order you make in the online store RACHEL-ART, a confirmation email will be sent to you mentioning the number of your order and the details of the RACHEL products / creations ordered. All the steps necessary for the order are specified on our site. Despite all the care we take in presenting RACHEL tables / creations / products in our Online Shop, we can not guarantee that their actual appearance exactly matches their appearance on the screen.

3.2 Orders by telephone (by correspondence) In the event that you can not order in the online store RACHEL-ART, you can place your order by phone. Orders will be received in French from Monday to Friday from 9h to 19h, except holidays and holidays (the dates will be specified). An order form is sent to you by mail or by post. It serves as a contract and is drawn up in 2 copies duly completed and signed by the parties.  For any order or reservation by correspondence, the full payment of the product is required by check or postal order, made payable to Atelier d'Art-Galerie RACHEL, when subscribing the purchase order / reservation. You must return the completed order form, accompanied by payment by check or postal check, to the following address:  RACHEL Art-Gallery Workshop 15 rue du Bourg Neuf 65400 ARGELES-GAZOST (France)  Upon receipt of the order form (except during holidays and holidays, where your order will be processed upon the reopening of the RACHEL Art Gallery), your order will be processed in 10/15 days.

3.3 Limitations The Atelier-Art RACHEL Gallery reserves the right to refuse to honor an order or reservation from a customer who has not paid the totality thereof, including the cost of processing, shipping and packaging. Also, the Art Gallery RACHEL can refuse any abnormal order or passed in bad faith, and it reserves the right to refuse any order from a customer with whom there is a dispute over the payment of a previous order. All the provisions of the General Conditions of Sale relating to the sale in our Online Shop are applicable to the sale by telephone.

4 - Price

The price of the paintings or creations of the artist-painter, visual artist RACHEL is indicated in Euros, for any order delivered in France or in the zone € uro. (T.V.A. not applicable - Article 293 B of the ICG) Any order delivered outside France may be subject to any taxes and customs fees charged to the buyer. These taxes and fees will be mentioned on the order form before final validation of the order. We do not issue a paper invoice, only an electronic invoice will be available in the "My Account" section. You will be able to keep a version by computer registration or by printing. We pay the greatest attention to price accuracy in the RACHEL-ART online shop. However in case of error on our part, we reserve the right not to provide RACHEL tables / creations / products whose price would be clearly erroneous. We may change the prices listed in our Online Shop at any time without notice. However, the modified prices will only be applied to new orders, with the exception of orders already placed.

5 - Terms of payment

 The payment of your purchases via the online shop RACHEL-ART is done via Paypal, by bank transfer or by check, in any case, any order with online payment will be taken into consideration only after acceptance of the payment and collection of it: In accordance with the Data Protection Act of January 6, 1978 you have, at any time, a right of access, rectification, and opposition to all of your personal data by writing, by mail and by justifying your identity, at Atelier Art Gallery RACHEL - 15 rue du Bourg Neuf - 65400 ARGELES-GAZOST (France). In the event that, for whatever reason (opposition, refusal of the issuing center ...), the debit of the sums due would prove impossible, the sale made would be immediately resolved, and the process of buying on the Internet canceled.

6 - Shipping of your package

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

Packages are usually shipped within 3 days after receipt of payment. They are shipped via La Poste with a tracking number and delivered without signature. Packages can also be shipped via La Poste and delivered against signature. Please contact us before choosing this delivery method as it incurs additional charges. Whatever the delivery method chosen, we send you a link to track your package online. The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.  Box sizes are appropriate and your items are properly protected.

In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you. In accordance with the legal provisions, in case of late delivery, you have the possibility to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its refund and shipping costs under the conditions of Article L 138-3 of the Consumer Code. In case of deliveries by a carrier, the company Art-Galerie RACHEL can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.

We deliver the paintings or creations of the Atelier-Art Gallery RACHEL only in the following countries: Metropolitan France, Overseas, Andorra, Luxembourg, Principality of Monaco, Countries of the European Community. For the following countries: Australia, China, South Korea, Hong Kong Japan, Singapore, USA, please contact the RACHEL Art-Gallery Workshop by email, which will show you customs, processing, shipping and handling fees. packaging, as well as delivery times. He will quote you. The paintings or creations of the Atelier-Art RACHEL Gallery will be delivered to the address you indicated when placing your order, after the full payment of the amount of the order has been recorded. Subject to validation of your payment by the Credit Agricole, your order will be delivered by Colissimo followed against signature (for all the creations of an amount lower than 800 € uros) in a period of 10 to 15 working days (being understood that a working day is every day of the week except Saturdays, Sundays and public holidays). For all creations over 800 € uros, they will be delivered by carrier, with insurance up to the value of the creation or the table and delivered against signature. During holidays (the dates of which will be indicated), your order will be processed as soon as the RACHEL Art Gallery is reopened.

7 - Transfer of Ownership - Transfer of Risks The transfer of ownership of tables / creations / products RACHEL will intervene only after the complete payment of their price. The paintings and other creations travel at the risk of the recipient. It is up to the customer / recipient to open in the presence of the carrier or driver the package, to annotate its reserves immediately upon receipt of goods, mentioning on the delivery form of the carrier (or received) defects or damage noted ( detail), and to make any claim and confirmation of damage to the package, by registered letter with acknowledgment of receipt within 48 hours of delivery to the carrier (under penalty of foreclosure). Attention, the mention "subject to unpacking" is worthless.

8 - Right of withdrawal - Return

We want your purchases to give you complete satisfaction. Therefore, if you were not satisfied with the paintings or creations of the painter, visual artist RACHEL, we offer you the possibility to return them and get you back as part of the exercise of your right of withdrawal. On the other hand, we do not practice exchange. You have a legal period of seven clear days to exercise your right of withdrawal without having to justify reasons or to pay penalties. The deadline starts from the reception of the paintings or creations of the RACHEL Art-Gallery Workshop. When the 7 day period expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day. Before any return of order, you must first contact the RACHEL Art-Gallery Workshop, which will provide you by mail a return slip. You must return the products in their original packaging, complete (accessories, instructions, certificate of authenticity, ... etc) and accompanied by the return note carefully filled to the following address: RACHEL Art-Gallery Workshop -15 rue du Bourg Neuf - 65400 ARGELES-GAZOST (France)  In order to provide proof of this return, we ask you to return the paintings or creations of the painter RACHEL by registered mail. Return shipping costs will be reimbursed up to the delivery rate indicated on the invoice sent to you with the paintings or creations of the artist RACHEL. On the other hand, the risks of return will be your exclusive responsibility. We will refund the paintings or creations of the artist RACHEL returned to the invoice price, by check sent to the name of the customer who placed the order and to the billing address within a maximum of 30 days, depending on the date you exercised your right of withdrawal. Only you will be able to exercise this right of withdrawal. This right can not be exercised by the recipient of your order. The paintings or creations of the artist RACHEL returned incomplete, damaged, damaged, soiled will not be refunded.

9 - Responsibility

You must ensure that the paintings or creations of the artist RACHEL that have been delivered to you correspond to your order. In the event that the paintings or creations of the artist RACHEL delivered do not comply with your order, you must inform the Atelier d'Art-Galerie RACHEL and return the Product (s) concerned in the conditions set out in Article "Right of withdrawal". The execution of all or part of our obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay its execution. The photographs, graphics and descriptions of the products offered for sale are only indicative and do not engage us.

10 - Complaints

Information For any information, complaint or question relating to the General Terms and Conditions of the RACHEL-ART online shop or to the paintings or creations of the artist RACHEL themselves, you can contact the Atelier d'Art-Galerie RACHEL, to the following address, remembering if necessary your order number: Art Gallery RACHEL -15 rue du Bourg Neuf - 65400 ARGELES-GAZOST (France) Tel: 06 74 30 01 79 - E-mail:

11 - Protection of privacy

We pay the utmost attention to the protection of your privacy. We have created an electronic file that lists certain personal data relating to our customers in compliance with the legislation on the protection of personal data. You have the individual right of access, withdrawal and rectification provided by law for personal data of a personal nature that you have communicated to us. You can exercise this right by writing to the Atelier d'Art-Galerie RACHEL at the address mentioned in the previous article. Depending on the choices made during the creation or consultation of your account on our site, you will have the opportunity to choose if you want to receive ads from us, or to be informed of the path of the painter RACHEL via email . If you no longer wish to receive these emails, you can at any time make the request by clicking on an electronic link available on e-mails for this purpose, or by modifying your account directly on the RACHEL-ART store.

12 - Intellectual property

The paintings signed RACHEL, drawings, paintings on glass, the various creations (including their design) illustrations, images, photos and logos appearing on the derived products, in the online shop RACHEL-ART, their accessories or their packaging, that they are deposited or not, are and will remain the exclusive property of the artist-painter, visual artist Rachel SAYOUS LEROY (known as RACHEL). Any total or partial reproduction, modification or use of these names, illustrations, images / drawings, paintings, various creations (including their design) and logos, for any reason and on any medium whatsoever, is strictly prohibited. The same is true of any combination or conjunction with any other brand, symbol, logotype and more generally any distinctive sign intended to form a composite logo. These latter provisions also apply to all copyrights and designs reproduced on the site. The use of all or part of the online store RACHEL-ART, including downloading, reproduction, transmission or representation for purposes other than personal and private use for a non-commercial purpose is prohibited.

13 - Governing Law

Language - Litigation Our General Terms and Conditions of Sale are governed by and subject to French law. They are written in French. In the event that they are translated into one or more other languages, only the French text would prevail in the event of a dispute. All disputes to which our General Terms and Conditions of Sale may give rise, concerning their validity, interpretation, execution, termination, consequences and consequences will be submitted to the courts of Hautes-Pyrénées or Pyrénées-Atlantiques (France).